Pause+Pivot Studio provides creative consultancy services including business audits, strategy workshops, pivot planning and design and implementation support. By using this website or engaging with our services, you agree that all information provided is for general guidance and does not constitute guaranteed business outcomes or financial results. Any recommendations or strategies are based on the information available at the time and should be considered alongside your own judgement. All project scopes, timelines and fees will be agreed in advance and full payment is required upfront before any work begins unless otherwise agreed in writing. Payments are non-refundable once work has commenced. Unless otherwise agreed, all intellectual property created by Pause+Pivot Studio remains our property until full payment has been received, after which ownership may transfer to the client depending on the agreement. We reserve the right to refuse or terminate services where necessary. While we take care to provide high-quality advice and implementation, we are not liable for any direct or indirect losses resulting from the use of our services or website. This website and its content may not be copied, reproduced or distributed without permission. We may update these terms from time to time and continued use of our website or services constitutes acceptance of any changes.